Privacy Policy

At Chatroux, we are committed to protecting your privacy and ensuring your personal information is handled with care. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.
  • Account Information: Login credentials and preferences if you create an account with us.
  • Usage Data: Information about your interaction with our website, including IP address, browser type, and browsing activity.
  • Cookies and Tracking Technologies: To enhance your shopping experience, we use cookies to store preferences and track website performance.

How We Use Your Information

We use the information we collect for purposes including:

  • Processing and fulfilling orders.
  • Providing customer support.
  • Sending updates, promotions, and other communications.
  • Improving our website and product offerings.
  • Ensuring security and preventing fraud.

Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service Providers: Third-party partners who assist with payment processing, shipping, and website operations.
  • Legal Compliance: Authorities or legal entities if required by law or to protect our rights.

Your Choices

  • Access and Update: You can access and update your account information at any time.
  • Marketing Preferences: Opt-out of promotional emails by clicking the unsubscribe link in our communications.
  • Cookies: Manage your cookie preferences through your browser settings.

Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children’s Privacy

Chatroux does not knowingly collect information from individuals under the age of thirteen.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.

Your trust matters to us, and we are dedicated to safeguarding your privacy. Thank you for choosing Chatroux!